What is the phone number for Australia Post?
the Postal Industry Ombudsman
Does Australia Post have an ombudsman?
The Postal Industry Ombudsman (PIO) investigates complaints about Australia Post, and other postal or courier operators that are registered as a Private Postal Operator (PPO) under the Ombudsman Act 1976.
More Australians are shopping online during the coronavirus pandemic, with online department store purchases up 473 per cent. Australia Post chief executive Christine Holgate said lengthy delays were due to the grounding of much of the air freight network.22-Apr-2020
How do I speak to someone at the post office?
The Integrated Voice Response (IVR) system is the telephone system that provides automated USPS® information. When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).
Where do I go for further help and support with this service? For help and support on this service, you can email us at textyourchoicefeedback@auspost.com.au. If your query is regarding your delivery, please visit our help section or call us at 13 76 78 (13 POST).
How do I complain about my local post office?
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office.15-Apr-2022
For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked "Where is My Package" or "Where is My Mail." For lost or damaged mail, file a claim for either international mail or domestic mail.26-May-2020
How do I file a complaint against a shipping company?
Complaints may be sent to the SPO at 3rd Floor, POSD, PPA Head Office Building, Bonifacio Drive, South Harbor, Port Area, Manila, or through electronic mail at shippersprotectionoffice@ppa.com.ph.08-Sept-2020
The maximum amount you can claim back from Australia Post for a lost or damaged standard delivery is $50. For registered post you can claim up to $100, and if you purchase insurance cover you can claim up to $5000.05-Jan-2018
Who regulates Australia Post?
the ACCC
AusPost says no problem as 14% of parcels go missing | The Courier Mail.22-Nov-2016
Who is responsible for missing parcel?
Normally the retailer you bought the item from is responsible for getting it to you safely and in one piece. When you buy something with a credit card, the retailer and the credit card company are both liable, giving you extra protection.16-Mar-2022
Australia Post's operations have been buckling under large volumes of parcel deliveries in recent months due to lockdowns in Melbourne and Sydney and the popularity of online shopping. In Melbourne, Australia Post paused parcel pick ups for five days to help clear a backlog of deliveries in September.27-Oct-2021
What happens if post is not delivered?
If item is not delivered to recipient then the mail will keep at Speed post office for 18 days. If item is not delivered delivered and full postage wasn't paid then the mail will keep at Speed post office for 18 days. If item is not delivered and custom charge is due then we will keep it for 21 days at post office.
To find a local USPS number for a specific post office, use the "Locations" link on the USPS website and enter your location. You can call the national USPS number at 1-800-275-8777.04-Mar-2020
How do I speak to a live person at Gmail?
Messaging with Support
Other Customer Service options - Customer Care number toll free at: 1-800-419-0157.
Can I call the Post Office to check on a package?
While the USPS provides a customer service hotline that you can contact in the event of missing mail or missing packages (You can reach the USPS Customer Care Center Monday through Friday, 8 AM to 8:30 PM and on Saturday 8 AM to 6 PM EST at 1-800-275-8777), the fastest way to get help is to simply call the post office 10-Jul-2020
How Can You Get Compensated if Your Package Delivery Has Been Delayed?
What happens if my parcel goes missing?
If your parcel hasn't arrived: Check the delivery address you gave the seller, to make sure it's correct. Then contact the seller and ask where your order is. If the seller claims they've delivered it or doesn't know where it is, you can ask for a redelivery.
What is the phone number for Australia Post?