How long does DX take to deliver?
within 2 working days
Sales enquiry
Do DX delivery give a time slot?
Once the order is available and you release the delivery details to us, we contact your customer by phone to confirm the delivery date. The night before the delivery, we send them either a text or email to reconfirm we'll be delivering the next day, along with the 2 hour delivery time slot.
Yes, we can, upon payment of an extra charge and subject to agreement of your delivery profile.
Is DX part of Royal Mail?
Established in 1975 during the Royal Mail postal strikes of the 1970s, DX Group has been in private ownership since 2006 and combines DX Network Services Ltd, DX Secure (previously Secure Mail Services (SMS)) and, as of 15 March 2012, DX Freight, previously known as Nightfreight GB until its acquisition in 2012.
DX (also known as DX Freight) is a British mail, courier and logistics company. DHL is an international courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post.
What delivery service is DX?
DX provides a wide range of delivery services that include parcel freight, secure, courier and logistics to both business and residential addresses across the UK and Ireland. Established in 1975 and based in Berkshire, the Group operates through two divisions, DX Express and DX Freight.
Where your Customer receives a calling card, email or letter from DX for a DX Secure delivery they can make a choice on our website which lets them select a redelivery to either their home or work address (subject to accessibility).
Can I collect my parcel from DX Depot?
Can I collect my DX item from your depot? For certain DX services we do offer the option to you to collect your DX item from one of our depots. If you have a tracking number you may be eligible to book a redelivery for your item.
If you have a DX tracking, consignment or reference number you can check the status of your delivery by using our online tracking service. Simply go to Track, enter your number and follow the steps on the page.
Is DX a real delivery company?
DX is a leading independent mail, parcels and logistics end to end network operator for the UK and Ireland (Eire). In fact, we have been delivering parcels for over 40 years.
Is DX a good company to work for? DX has an overall rating of 2.8 out of 5, based on over 129 reviews left anonymously by employees. 35% of employees would recommend working at DX to a friend and 32% have a positive outlook for the business.15-Jul-2022
What is happening with DX?
DX Group shares have been suspended since the start of 2022 due to the late accounts. If the company doesn't publish the accounts by July 4 this year, it may be delisted from AIM. Major shareholder Gatemore Capital Management LLC leapt to the company's defence on Friday.04-Feb-2022
“Introducing DX's suite of services further strengthens our multi-carrier proposition, enhancing our range of carrier partners which also includes Yodel, Hermes, DPD, UK Mail, DHL, Whistl, UPS, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link and Palletforce.”05-Oct-2017
How do I track a DX order?
To track your item please enter your tracking number, calling card number, consignment number or customer reference in the field below. Depending on which DX service you are using, you may also be asked for your delivery postcode.
Time of delivery is usually, but not exclusively, by 18:00 on the working day immediately following the weekday of collection. A working day is defined as Monday to Friday (excluding bank holidays).
Does DX secure delivery require a signature?
Do all DX Secure packages require a signature upon delivery? No. Packages can be sent using our DX2Home service or letters by our Secure Post service, if chosen by the sender, which means our driver will confirm delivery without the recipient having to sign.
From Enterprise to sole traders
Who are DX secure?
DX Secure is our premium next-day service for delivery to end consumers. It offers you the flexibility and choices to be able to customise the delivery experience exactly as you wish. The service provides a full range of pre-flight options with a 2 hour delivery window as standard.
The DX network comprises 83 individual depots situated across the UK and Ireland.
Will DX leave with a Neighbour?
In the event that a DX Courier (B2B) package cannot be delivered to its destination for whatever reason, DX will leave a calling card and try to deliver it again the next working day, after which it will be held at a DX Service Centre for five working days.
How long does DX take to deliver?