How do I raise complaint against DTDC?

Karnataka, Contact Numbers : 080-25365032,25365039, Fax : 080-25514461.

What if my Dtdc Courier is not delivered?

In the event of any loss DTDC shall provide COF (certificate of facts) on request. A COF charge of 0.2% on the invoice value shall be charged. 12) No claim shall be entertained by DTDC for any loss or shortage damage non-delivery / breakage / leakage / pilferage, etc.

Can we track Dtdc Courier by phone number?

SMS Tracker To Track your Shipment Type 'TRACKConsignment Number' and send SMS to 9230092300 (Example: TRACK B22399923). To Check pin-code, Type 'PINPin Code' and send SMS to 9230092300 (Example: PIN 700019).

Who is the CEO of DTDC?

Mr. Subhasish Chakraborty, Founder, Chairman and Managing Director of DTDC pioneered DTDC's unique franchise-based business model that is not only the first of its kind in the Industry but also has been emulated overseas and studied as a business case by leading management institutes.

What happens if courier is not delivered?

What do couriers do with undelivered packages? Generally, nonmailable packages are returned to the sender. But, if for any reason the sender will not or cannot receive it, the courier company will hold onto a parcel for a while so that the owner can file a claim. However, they cannot wait indefinitely.20-Sept-2017

How do I write a complaint letter to a courier?

Sir/Madam, I would like to lodge a complaint regarding the non-delivery of my parcel sent through your courier services company i.e. ____________ Limited. I am very disappointed with your company's poor services. Kindly note the following details about the said parcel.

How many times DTDC will attempt delivery?

When you accept a packet, you commit a delivery. All courier company attempt delivery at least 3 times before they can send a packet to the sender.

What is owner risk in DTDC?

If the sender has availed of external insurance, the same shall be declared on the consignment note as “Owner Risk” and the applicable surcharge thereof shall be paid at the time of tendering the consignment.

What is DTDC full form?

The full form of DTDC is the Desk to Desk Courier & Cargo. DTDC Express Limited, headquarter is located in Bangalore, Karnataka is an Indian courier delivery services firm.

Where is my parcel in DTDC courier?

You can track your consignment on-line or via e-mail or SMS, which ever option is convenient for you. DTDC Web Tracker is Web based shipment tracking Solution which is generally suitable for low volume and non frequent customer. No software installation is required to track the shipment.

How many days it will take for DTDC courier?

2-7 days

How do I track my courier delivery?

You can track Delhivery courier status online using TrackMyCouriers tracking tool. Enter your Delhivery tracking AWB number above to track the delivery status of your package.

Is DTDC a government company?

OVERVIEW - DTDC EXPRESS LIMITED. Dtdc Express Limited is an unlisted public company incorporated on 26 July, 1990. It is classified as a public limited company and is located in Bangalore, Karnataka. It's authorized share capital is INR 40.00 cr and the total paid-up capital is INR 28.64 cr.

Which is better DTDC or Bluedart?

Though the services offered by both these courier companies are same, the blue dart is superior in many aspects. Bluedart is a premium courier service which guarantees reliable, safe and secure way of delivering your goods.25-Jun-2017

Who is the brand ambassador of DTDC?

Sourav Ganguly

What do I do if my parcel is not received?

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Check with your family members or neighbours. Your family or neighbours might have received the parcel on your behalf.
Contact seller or courier service. You may check with the logistics partner or courier service directly for more information on where your parcel could be.
Raise a refund request.

Who is responsible for lost package?

So where do you turn? As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.15-Nov-2019

Who is responsible for missing parcel?

Normally the retailer you bought the item from is responsible for getting it to you safely and in one piece. When you buy something with a credit card, the retailer and the credit card company are both liable, giving you extra protection.16-Mar-2022

How do I complain about a late delivery?

Missing or late delivery? Complain to the retailer. You should complain to the retailer as it is responsible for undelivered goods, not the courier. This is because your contract is with the retailer, who you bought the goods from.06-Jun-2022

How do I complain about an undelivered parcel?

You can file a case in consumer court with help of an experienced Consumer rights advocates . A consumer complaint can be filed in any of the following consumer forums: District Consumer Dispute Redressal Commission: Cases which have a total value of less than Rs. 25 lakhs can be filed in district CDRC.

How do I complain about a courier company in India?

Complaints can be first registered at the concerned post office. If the complaint is not redressed then the customer can approach the Customer Care Center of the Circle or Zonal area. The next step is to approach the Chief Post Master General of concerned state.

How do I raise complaint against DTDC?