How do I contact DX UK delivery?
Call us
In the event that a DX Courier (B2B) package cannot be delivered to its destination for whatever reason, DX will leave a calling card and try to deliver it again the next working day, after which it will be held at a DX Service Centre for five working days.
Is DX delivery Royal Mail?
DX parcel delivery is one of the UK's most trusted courier services. Established in 1975, they became a fantastic solution for businesses during the Royal Mail postal strikes of the 1970s, and have been gaining in popularity ever since.
Can I collect my DX item from your depot? For certain DX services we do offer the option to you to collect your DX item from one of our depots. If you have a tracking number you may be eligible to book a redelivery for your item.
What is a DX number?
A DX Exchange number is the unique identifier used for a customer who is a member of the DX Document Exchange. DX numbers are printed on the door label of your DX Exchange box. If you unable to find either of these, please contact us.
Every day, DX collects, transports and delivers parcels, packages, and consignments of every size, weight and shape for business customers throughout the UK and Republic of Ireland. We deliver to every part of each of these territories, as well as on into Europe and beyond to the rest of the world.
What time do DX usually deliver?
Time of delivery is usually, but not exclusively, by 18:00 on the working day immediately following the weekday of collection. A working day is defined as Monday to Friday (excluding bank holidays).
DX delivery times Delivery will be attempted within the Next Working Day after collection, making this an expedited courier service. We cannot specify an exact time, but the DX courier will arrive between 8 am to 6 pm.
Do DX delivery give a time slot?
Once the order is available and you release the delivery details to us, we contact your customer by phone to confirm the delivery date. The night before the delivery, we send them either a text or email to reconfirm we'll be delivering the next day, along with the 2 hour delivery time slot.
“Introducing DX's suite of services further strengthens our multi-carrier proposition, enhancing our range of carrier partners which also includes Yodel, Hermes, DPD, UK Mail, DHL, Whistl, UPS, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link and Palletforce.”05-Oct-2017
How do I track a DX parcel?
If your tracking number contains 8 digits, please call: 0333 241 1100. If your tracking number contains 9, 10 or 13 digits, please call: 0333 241 5700.
Yes, we can, upon payment of an extra charge and subject to agreement of your delivery profile.
Does DX secure delivery require a signature?
Do all DX Secure packages require a signature upon delivery? No. Packages can be sent using our DX2Home service or letters by our Secure Post service, if chosen by the sender, which means our driver will confirm delivery without the recipient having to sign.
DX can arrange the collection of items from Customers (between 8am and 6pm, Monday to Friday) for onward delivery to the US Embassy, and the Customer shall allow 4 working days for the item to reach the US Embassy.
Are DX and DHL the same?
DX (also known as DX Freight) is a British mail, courier and logistics company. DHL is an international courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post.
History. DX Group originated in the legal sector, with the Document Exchange members' network (informally "The DX") supplying the majority of legal firms within the UK.
What does DX mean in postal address?
document exchange
Dx: Abbreviation for diagnosis, the determination of the nature of a disease.
Which retailers use DX delivery?
From Enterprise to sole traders
The good news about getting the “Awaiting Delivery Scan” message is that your package is in fact in the USPS system, that it is moving from one USPS facility to the next, and that it is as close to arriving on your doorstep as a package can get before it's actually dropped off.09-Dec-2020
Is DX a good company to work for?
Is DX a good company to work for? DX has an overall rating of 2.8 out of 5, based on over 129 reviews left anonymously by employees. 35% of employees would recommend working at DX to a friend and 32% have a positive outlook for the business.15-Jul-2022
How do I contact DX UK delivery?