How do I contact CBX customer service?

CBX is an international border crossing, and all standard international requirements apply.

Neighborhood: South Bay. 2745 Otay Pacific Dr. San Diego, CA 92154.
Contact Info. Toll-Free: 1(888) 229-4636. support@crossborderxpress.com.
Hours. Cross Border Xpress is open 365 days a year! Monday-Sunday 24 hours/day.
Social.

How long does it take to get through Cross Border Xpress?

approximately 15 to 30 minutes

Can I cross CBX without a ticket?

What documents do I need to cross through CBX? Remember that in order to cross through CBX you must be a passenger of the Tijuana International Airport. You will need a boarding pass, a CBX ticket and official valid travel documents. You may only use the bridge within 24 hours to your flight departure.

How do you Cross Border Xpress?

Get your boarding pass in the app or print it at home. It will say "Cross Border Xpress" on it, which will grant you access. Get your boarding pass from the kiosk and then make your way to the Volaris counters to get it stamped to be granted access.

Do you need a Covid test to cross Tijuana border?

Entry and Exit Requirements Into Mexico U.S. citizens are permitted to enter. A negative COVID-19 test (PCR and/or serology) is not required for entry. Health screening procedures in place at airports and other ports of entry.15-Jun-2022

How many times can you use a CBX ticket?

CBX Tickets purchased through an airline may only be used for the specific airline and flight for which they were originally booked – they cannot be used for a different airline reservation. 6. Validity of CBX Ticket. CBX Tickets are valid for one (1) year from the date of purchase.

How early should I get to CBX before my flight?

2 to 3 hours

How much is the CBX shuttle?

Our rates start at $15 usd per day, but we offer you many more options, with 3 different parking areas, reservation system, and valet parking. If you are looking for a closer proximity to the terminal, the Premium option is the closest to the gate, for only $20 usd.

How much does it cost to use CBX?

Passengers must have a plane ticket and passport to use the CBX. Only travelers may use the bridge; the CBX is not an open border entry. There is a $30 fee to use the CBX, which can be purchased online or on-site. Concessions, including Starbucks, are available at the CBX.10-May-2019

Can you check in your luggage at CBX?

Step 3: Check-in for your flight If you use Cross Border Xpress, you can check-in for your flight at the terminal on the US side of the border. In the CBX terminal in San Diego, you will find airline counters such as Aeromexico, Viva Aerobus, and Volaris.

Can I cross the CBX with my real ID?

over a year ago. No. You must have a passport to travel internationally. Using the CBX bridge is traveling to and from USA and Mexico.

What do you need to cross the border?

U.S. citizens must present a valid U.S. passport book or card, in addition to an entry permit (Forma Migratoria Multiple or FMM) issued by Instituto Nacional de Migración (INM). Travelers should be sure to enter Mexico with valid proof of automobile registration, even if remaining in the border zone.

What documents do I need to travel to Mexico by Air 2022?

We recommend you carry printed proof of your stay in Mexico. You must present a valid visa and proof of your return ticket. As of April 1, 2022, you will have to fill out an electronic precheck with personal and immigration information to enter Mexico.

How do you pick someone up from CBX?

Passenger pickup at the CBX-Tijuana airport bridge crossing is available 7 days a week during business hours. The shuttle service is free of charge. Call the telephone number printed on the parking ticket and ask for shuttle service. First-come, first served, and one-on-one basis, unless otherwise noted.

Can I use my CBX ticket multiple times?

The CBX single ticket is valid for one year and if you buy a round ticket, it's validity depends on the date of your flight to return.

Can I go to Tijuana with just my driver's license?

A US driver's license was sufficient documentation to cross the border. This changed when the Western Hemisphere Travel Initiative (WHTI) was passed on June 1, 2009. U.S. citizens can only enter Mexico with a valid passport or passport card following this law change.18-May-2022

Can I enter US without vaccine?

Air Travel: All non-U.S. citizen, non-U.S. immigrants traveling to the United States by air are required to show proof of being fully vaccinated against COVID-19. Only limited exceptions apply. Learn more about this requirement.

What forms do I need to enter Mexico?

To enter Mexico, you must have the following documents:

A valid passport or travel document.
A properly completed Multiple Migratory Form (FMM).
Mexican immigration officers at the port of entry may request additional documents depending on the purpose/activity of your trip.

Does the CBX parking get full?

Your reservation guarantees a space even if the lot is full on arrival. Valid for parking in Premium Lot or Lot 3. No in and out privileges.

What is the difference between Tijuana and Tijuana CBX?

Cross Border Xpress (CBX) is a pedestrian bridge exclusively for passengers of the Tijuana International Airport that allows passengers to cross the border between Mexico and the United States. The bridge is 390 feet long and connects the Tijuana International Airport with a service terminal in San Diego.