Does Amazon have a 24 hour customer service?
We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.
We work with the following courier partners to deliver items. .Our Courier Partners.
How do I complain about Amazon delivery agent?
You can contact our 24x7 customer service team via https://www.amazon.in/contact-us which provides online resolution to your queries / complaints across channels including chat.
Does Amazon have customer service?
Welcome to Amazon Customer Service. What would you like help with today? You can quickly take care of most things here, or connect with us when needed.
Tap on the order notification for detailed tracking information. You can also get your order tracking information from the Your Orders section in App menu by tapping the Open Orders section.
Can I call my Amazon Driver?
Delivery Instructions entered on your Amazon account are only visible to Amazon Drivers.Carrier Contact Information.
If 48 hours have passed and there is still no sign of your delivery, you need to contact Amazon directly. Log in to Amazon and go to Help > Browse Help Topics > Need More Help > Contact Us. You can choose whether to speak via a bot or by phone (though the phone option is not immediately obvious).28-Apr-2021
What happens if Amazon delivery is delayed?
Amazon automatically refunds delivery charges if you don't get your Morning, Same-Day, One-Day, or Two-Day Delivery by the promised date. Refunds go to your Amazon Pay balance. If you choose Pay on Delivery (POD), you first pay the full order cost, then, you get a delivery refund. Was this information helpful?
This may be due to technical issues due to which the tracking information is not updated on the app. In such cases, if you are still unable to locate your item, contact Amazon Customer Service, by tapping Contact Us in the App menu.
What is number of customer care?
9844012345 9844000198
To request a refund:
Where is Amazon's call center?
Amazon's customer service centers Kennewick, Wash., center: Employs more than 500 workers, with “hundreds” of seasonal staff added. Handles “thousands” of calls a day.29-Nov-2015
It's no secret that Amazon has an award-winning customer service team that consistently puts the customer first. According to the American Customer Satisfaction Index's survey of over 80,000 consumers in 2019, Amazon is at the top of their list of companies that they are satisfied with.18-Sept-2020
How do I track my Amazon package?
To access Amazon Map Tracking, select Track Package from Your Orders or your shipment confirmation email. On the day of delivery, you can see the map when the driver is getting close to you. If you sign up for delivery alerts on our app, we'll inform you when the map is available to view.
How to track an Amazon package on the mobile app
What is the latest Amazon delivers?
Amazon's standard delivery hours are 8 AM to 8 PM. In most cases, they won't deliver past 8 PM. However, if you're an Amazon Prime member and requested either same-day or two-day delivery for your package, then your order can arrive as late as 10 PM.01-Feb-2022
If you still can't locate your package, please contact us and we'll be happy to look into it for you. To prevent untimely disturbances, our drivers will only knock on the door, ring the doorbell, or directly contact you for delivery between the hours of 8:00 AM and 8:00 PM local time.
Does Amazon give refund for late delivery?
If we provide a guaranteed delivery date on the checkout page, your shipping fees may be refunded if we miss our promised delivery date.
If you have enough evidence to prove that your package was stolen, Amazon will issue a refund. If Amazon does not provide you with a refund even though you presented strong evidence that your item has been stolen, we can help you sue them in small claims court.
Will Amazon refund a stolen package?
Amazon has a strict policy against package theft and offers an A-to-z Guarantee Protection for eligible items. If you believe your package has been stolen, you can file a claim with Amazon and they will investigate the matter. In most cases, Amazon will refund your purchase price, including shipping costs.04-May-2022
Does Amazon have a 24 hour customer service?