Can I contact DHL courier?
Track Your Shipment
Which number is DHL tracking number?
DHL Parcel service: has a tracking number that has a 10-digit numeric, starting with 3S, JVGL, or JJD. DHL Express service: tracking number will have a 10-digit numeric beginning with 000, JJD01, JJD00, JVGL, or a similar variation. DHL eCommerce service: tracking number will vary from 10 to 39 characters.
Our WhatsApp digital assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer general customer service enquiries.
What happens if a DHL parcel is not delivered?
Contact customer service If the delivery status of your package remains unclear, be sure to contact us straight away. When contacting customer service, you will be asked to provide the consignment number and, if possible, an accurate and detailed description of the goods and packaging.08-Jun-2022
Our driver will attempt delivery between 07:00 - 20:00 Monday to Friday. A 1 hour estimated time of delivery will be available to you from our track a parcel page.18-May-2022
How do I track a DHL delivery courier?
Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.18-May-2022
It is a unique ID number or code assigned to a package or parcel. The tracking number is typically printed on the shipping label as a bar code that can be scanned by anyone with a bar code reader or smartphone.
Can I track DHL without tracking number?
Yes, it is possible to track the DHL parcel without a tracking number. To do this you need to go to the DHL website and enter the reference number owned by the shipper. All this information should be entered into the yellow box found on the right-hand side of the screen.
Gone are the days when a recipient needs to wait in all day for a parcel to be delivered. With our email and text notifications, your recipient will receive a one-hour time slot on the morning of the delivery and a 'You're next' text when they are the next stop on the driver's route.
Will DHL sent me a text?
Have you received a text message that appears to be from DHL Express but you're unsure? We send text messages using our short code 22345 so you can easily identify when the sender is DHL Express. The account is lacking a sign of verification (e.g. there is no blue badge).18-May-2022
In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered. Please be advised that DHL does not request payment in this manner. DHL only collects money due for official DHL related shipping expenses.18-May-2022
Can DHL deliver without signature?
To assist our customers who do not wish to sign on scanners or on paper due to social distancing, we have temporarily enabled the Signature Release option for all shipments on our On Demand Delivery platform. Signature Release allows customers to authorize delivery with an electronic signature, prior to delivery.
DHL Parcel ServicePoints are POPular and super-convenient places where you can pick up or drop off your shipment quickly and easily. In short, we call them DHL POP.18-May-2022
When DHL says delivered but no package?
By contacting DHL, you can find out the status of your package and receive a refund if necessary. When speaking with DHL, you'll need to provide your tracking number and order information. They may also request details about the package to further help them locate it.07-Oct-2021
DHL doesn't offer weekend or holiday delivery in the US, unless you're willing to pay extra and make special arrangements. For international shipments, DHL Express Service point locations are open from 9 AM to 6 PM. Delivery hours are between 8 AM to 6 PM, Monday through Friday.19-Mar-2021
Does DHL deliver Saturday?
The simple answer is Yes! DHL does provide delivery options on Saturdays.
Our courier will inspect the shipment when the pickup is made. If improvements in packaging are necessary, the courier may request that you modify the packaging or may refuse the pickup. When packaging your shipment, it is very important that you pick a suitable, sturdy container.
How can I check my courier status?
You can track your consignment on-line or via e-mail or SMS, which ever option is convenient for you. DTDC Web Tracker is Web based shipment tracking Solution which is generally suitable for low volume and non frequent customer.
Courier - Delivery Targets
What is DHL with delivery courier?
The message “with delivery courier” means that your package has been scanned by your courier and they are bringing it to you. You should have it that day, or in the following few days.08-Dec-2021
Can I contact DHL courier?